Privacy Policy
Effective Date: October 10, 2026
Rousseau Services LLC (“Rousseau Services,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit https://rousseauservicesllc.com/ (the “Website”) or contact us about our services.
This policy is intended to describe our actual information-handling practices. The technologies and third-party services used on the Website should be verified before publication so that this policy accurately reflects our operations.
1. Information We Collect
The information we collect depends on how you interact with our Website and services.
Information You Provide
When you contact us through a Website form, email, telephone call, or another communication channel, you may provide information such as:
Contact information: Your name, email address, telephone number, and business or organization name.
Project information: Your project location, requested services, project description, scheduling needs, and other details you choose to provide.
Communication information: The contents of your inquiries and any information you provide when communicating with us.
Please do not submit sensitive personal information through Website forms unless it is specifically requested and necessary for the relevant purpose.
Automatically Collected Technical Information
When you visit a website, certain technical information may be processed by the website’s hosting infrastructure, security systems, server logs, or other technologies. Depending on the services and configurations active on our Website, this information may include:
IP address: The Internet Protocol address associated with your connection.
Browser information: The browser type, version, and relevant technical characteristics.
Device and operating system information: The type of device and operating system used to access the Website.
Referring website or URL: The website or page that directed you to our Website, where this information is available.
Pages viewed and interactions: Pages visited, links selected, and interactions with Website features, where recorded.
Date, time, and access information: The date and time of a visit, request, or other recorded Website activity.
Technical and security information: Information used to diagnose errors, maintain Website functionality, detect suspicious activity, and protect against unauthorized access.
The information actually collected depends on the Website’s hosting configuration, active scripts, security services, and other technologies. These categories should not be interpreted as confirmation that every item is collected or retained.
2. Cookies and Similar Technologies
Cookies and similar technologies may be used by websites to support functionality, remember preferences, measure usage, or provide other services.
The cookies or similar technologies active on our Website, their purposes, and their retention periods must be confirmed against the Website’s current configuration.
Where applicable, we will provide information about relevant cookie categories and the choices available to visitors. Non-essential cookies or similar technologies will be handled in accordance with applicable consent requirements.
You may also be able to manage cookies through your browser settings. Disabling certain cookies may affect some Website features.
3. How We Use Information
Depending on the information provided and the technologies in use, Rousseau Services LLC may use personal information to:
Respond to inquiries and requests for project evaluations.
Communicate about requested excavation, stabilization, drilling, or related services.
Prepare estimates, proposals, and project-related communications.
Operate, maintain, troubleshoot, and improve the Website.
Protect the Website, detect suspicious activity, and address security issues.
Maintain business records and document communications.
Comply with applicable legal obligations and respond to lawful requests.
Establish, exercise, or defend legal claims where necessary.
We will not use personal information for purposes incompatible with applicable law or the purposes disclosed when the information was collected without an appropriate legal basis.
4. Legal Bases for Processing
Where applicable privacy law requires a legal basis for processing personal information, we will rely on an appropriate basis for the relevant activity. Depending on the circumstances and applicable law, this may include consent, taking steps at your request before entering into a contract, performing a contract, complying with legal obligations, or pursuing legitimate business interests that do not override applicable individual rights.
The specific legal basis depends on the type of information and the activity involved.
5. How We Share Information
Rousseau Services LLC does not disclose personal information indiscriminately. We may share information where necessary for legitimate business operations, subject to applicable law and appropriate safeguards.
Depending on the services actually used, recipients may include:
Website hosting and technical providers: Providers that host, maintain, secure, or support the Website.
Communication providers: Services used to receive, transmit, or manage inquiries and business communications.
Analytics or performance providers: Providers that help us understand Website usage, if such tools are enabled.
Professional advisers: Legal, accounting, or other professional advisers where necessary.
Government authorities and other parties: Where disclosure is required by law, necessary to protect rights or safety, or otherwise legally permitted.
Business transaction participants: Parties involved in a merger, acquisition, restructuring, or transfer of relevant business assets, subject to applicable law.
The actual third-party recipients must be confirmed against the Website’s integrations, hosting arrangements, forms, and other business systems before this section is finalized.
We do not sell personal information in exchange for money. Whether any Website technology constitutes targeted advertising, cross-context behavioral advertising, or another regulated form of data sharing must be evaluated against the actual technologies and applicable law.
6. Third-Party Websites and Services
Our Website may contain links to third-party websites or services. These third parties operate under their own privacy policies and practices.
We are not responsible for the privacy, security, or content practices of third-party websites that we do not control. We encourage you to review their privacy policies before submitting personal information to them.
7. Data Retention
We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including responding to inquiries, managing business relationships, maintaining appropriate records, resolving disputes, and satisfying legal obligations.
Retention periods vary depending on the type of information, the reason it was collected, applicable legal requirements, and legitimate business needs.
Technical logs and information collected through cookies or similar technologies may have different retention periods depending on the relevant provider and system configuration.
When personal information is no longer required, it will be deleted, anonymized, or otherwise handled as permitted or required by applicable law, subject to legitimate retention obligations.
8. Data Security
We take reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.
However, no website, electronic communication, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security, and visitors should exercise appropriate care when transmitting information online.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information. These rights may include:
Requesting access to personal information we hold about you.
Requesting correction of inaccurate or incomplete information.
Requesting deletion of personal information, subject to applicable exceptions.
Requesting information about how personal information is collected, used, or disclosed.
Withdrawing consent where processing is based on consent.
Objecting to or requesting restrictions on certain processing activities.
Requesting a portable copy of certain information where applicable.
Appealing a decision concerning a privacy request, where required by law.
Exercising rights concerning certain forms of targeted advertising, sale, or sharing of personal information, where applicable.
To submit a privacy request, contact us using the details in the Contact Information section below. We may need to verify your identity before responding.
We will process requests in accordance with applicable law and any relevant exceptions. Exercising a privacy right will not result in unlawful discrimination or retaliation.
10. Children’s Privacy
This Website is intended for a general business audience and is not directed specifically to children.
We do not knowingly collect personal information from children in circumstances where parental consent or other protections are required by applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.
11. International Visitors
Rousseau Services LLC operates in Hawaii, United States. Depending on the technologies and providers used, information may be processed or stored in locations outside the place where a visitor accesses the Website.
Where applicable law imposes requirements on international transfers of personal information, we will handle such transfers in accordance with those requirements.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business practices, Website technologies, legal obligations, or other relevant circumstances.
When changes are made, we will update the Effective Date at the top of this page. Where required by applicable law, we will provide additional notice or obtain consent before implementing changes.
We encourage visitors to review this page periodically.
13. Contact Information
If you have questions about this Privacy Policy or wish to submit a privacy request, please contact:
Rousseau Services LLC
Website: https://rousseauservicesllc.com/
Email: info@rousseauservicesllc.com
Phone: (808) 752-5657
Location: Kahului, Hawaii, United States
You may also contact us through our Contact Page.